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Terms of Use

The following Terms of Use are entered into by and between You and Shelley Finerty | BG5 & OC16 Coach (“Company”, “we”, or “us”).


The following terms and conditions, together with any documents they expressly incorporate by reference (“Terms of Use”), govern your access to and use of, including any content, functionality and services offered on or through (the “Website”), whether as a guest or a registered user.

Copyright & Content

All content on the Website is protected by copyright, trademark and other applicable laws, and are the property of Shelley Finerty | BG5 & OC 16 Coach unless otherwise noted.


This website and its contents are protected by the copyright laws of Canada and international treaties to which Canada is a signatory. Except as otherwise provided for under copyright law, this website and its content may not be copied, published, distributed, downloaded or otherwise stored in a retrieval system, transmitted or converted, in any form or by any means, electronic or otherwise, without the prior written permission of the copyright owner.


The information on this Website is provided as general information and is not BG5 or OC16 Coaching or Consulting advice for your particular situation. 


Read the full text of the Disclaimer here.


We respect your privacy and follow the principles of PIPEDA in the collection of Personal Information from you on our Website.  Please see the full text of our Privacy Policy here.

Email and other Electronic Communications

Visiting the Website or sending emails to the Company constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email and on the Website, satisfy any legal requirement that such communications be in writing.


We would be pleased to communicate with you by e-mail, and there are various places on this Website that provide you the ability to send an electronic communication to the Company. Any such email or other electronic communication, however, does not create a business relationship or any contractual relationship.  As set forth more fully in our Privacy Policy, we will take reasonable steps to ensure that any communications remain confidential, but we cannot guarantee the security of such communications and cannot guarantee that we would not be required to disclose such communications as a result of a court order.

User Communications

The Website may contain chat areas, news groups, forums, communities, comment sections or other message or communication facilities designed to enable you to communicate with the public at large or with a group. 


You agree that when using features of the Website that allow for communication by you, that you will not defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others. 


You agree not to publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information, or upload files unless you own or control the rights thereto or have received all necessary consents.


You agree not to advertise or offer to sell or buy any goods or services for any business purpose, or harvest or otherwise collect information about others, including e-mail addresses, without their consent or violate any applicable laws or regulations.


The Company has no obligation to monitor the user communications but reserves the right to review materials posted to the Website and to remove any materials in its sole discretion. The Company reserves the right to terminate your access to any or all of the user communication services at any time without notice for any reason whatsoever and to disclose any information as necessary to satisfy any applicable laws.

Cancellation & Refund Policies

If you have booked a coaching session and need to cancel, please provide as much notice as possible and at least 4 hrs notice before the session starts.

As considerable work goes into preparing for a session, if you have to cancel and I've already done the work, the following will guide the refund process:


  • If you have to cancel and have paid in full in advance for the session, you will receive a 50% refund.

  • If you have paid a 50% deposit prior to the session there will be no refund.

  • If you are rebooking the session, there will be no refund and the amount will be applied to the next session.

To obtain a refund, you must request your money back within 30 days of the purchase. You may request your money back by emailing


Your email refund request must contain information about the product your purchased, the date of the purchase, and the email and name associated with any such purchase.

You are not required to submit any proof that you have completed any work or met any other requirements. If you request a refund within the applicable time period with the required information, we will rescind access to the product or will request that it be returned and will give you a full refund through our payment processing system.

If you receive a refund to a digital product or program that you have purchased, the refund shall immediately terminate all licenses granted you to use the material provided to you. You shall immediately cease using the material and shall destroy all copies of the information provided to you, including without limitation: video recordings, audio recordings, forms, template documents, slide shows, membership areas, social media groups limited to paying members, and other resources.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.


This agreement between you, the user, and Shelley Finerty | BG5 & OC16 Coach, shall be governed by, and interpreted in accordance with, the laws of the province of British Columbia and the laws of Canada applicable therein. You hereby consent and submit to the exclusive jurisdiction of the courts of the province of BC in any proceeding related to this agreement.

Contact Information

We welcome your questions about the Terms of Use.  You can contact us here:

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